FAQ

Frequently Asked Questions

Find quick answers to the most common questions about our platform, trading features, account management, and more—all designed to help you trade with confidence.

What is this platform and how does it work?

Our platform allows users to trade various financial instruments with real-time market data, intuitive tools, and fast execution. Simply create an account, fund your wallet, and start trading.

How do I deposit funds into my account?

You can deposit through the supported payment methods listed in your dashboard. Once your transaction is confirmed, the funds will automatically reflect in your wallet.

How long does it take to process withdrawals?

Withdrawals are typically processed within a few hours, depending on the chosen withdrawal method and account verification status.

Do I need verification (KYC) to start trading?

Basic trading may be available without full verification, but withdrawals and certain features require completing KYC for security purposes.

What trading times are available?

Trading is available 24/7 for crypto assets, while other instruments may follow market-specific trading hours.

Is my account and personal information secure?

Yes. We use advanced encryption, security monitoring, and industry-standard best practices to keep your account safe.

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